Managing and Mastering Complex Relationships in Sales |
Article Submitted by: Shane Gibson
Saturday, 14 January 2006
|
Complex and long sales cycle selling is drastically different than regular sales processes. To succeed in the six and seven figure selling arena sales people must transform themselves into key account, relationship managers. What also must follow is not just an attitude but a plan and process to strategically develop and close business. It 's really about getting "buy-in," not selling in the traditional sense.
In order to land these big complex clients, we must first understand the structure of their organization, who the key players and opposers are, and also how they make decisions. More than just identifying the Ruler or decision maker we must also look at other contributors and team members who often don 't have the power to buy but do have the ability to de-rail the deal. Identifying these contributors, their value sets, and creating a plan to get them on-side or dissolve their opposition will increase our chances of landing the deal. Ignoring or denying that these influencers exist, can often result in our financial peril.
Some questions we can ask are:
What stage of business growth is my client in? How will this affect the decision making process and power base?
Is this organization Progressive? Liberal? Or Conservative ? How will this affect the way I present my product or service?
At what stage of relationship development am I at with each key influencer, and how am I going to make this even better?
What state is the local economy and industry and how does this affect their buying motivators?
Has my presentation and proposals been effectively adapted to address these questions?
They key to this process is to keep track of each person in this network of contributors and decision makers. This sales process is often long and complex, key account sales people who are highly aware of their clients business activities, key players, and even slight changes in corporate policy, are often the ones who get the deal. A large corporation of 50,000 people such as a bank is literally like a city in it's political complexity, to succeed, a solid plan and relationship strategy is paramount. Shane Gibson Author of "Closing Bigger - The Field Guide to Closing Bigger Deals" President Knowledge Brokers International Systems Ltd. Corporate site: http://www.kbitraining.com Blog: http://www.closingbigger.net
Article Source: http://www.ArticleBlast.com |
You are welcome to publish this article free of charge on your website, newsletter, or e-zine, provided:
- You don't change the article in any way
- You include the entire article, including the "about the author" box
- All hyperlinks must remain intact, including email addresses, and the link to ArticleBlast.com at the bottom
- In doing so you agree to indemnify the article's author, and ArticleBlast.com and its directors, officers, employees and agents from and against all losses, claims, damages and liabilities which arise out of its use
- It is also recommended that you provide a courtesy copy of your publication to the author of the article