Managing and Mastering Complex Relationships in Sales
Written by Shane Gibson

Saturday, 14 January 2006

Complex and long sales cycle selling is drastically different than regular sales processes. To succeed in the six and seven figure selling arena sales people must transform themselves into key account, relationship managers.
What also must follow is not just an attitude but a plan and process to strategically develop and close business. It 's really about getting "buy-in," not selling in the traditional sense.


In order to land these big complex clients, we must first understand the structure of their organization, who the key players and opposers are, and also how they make decisions. More than just identifying the Ruler or decision maker we must also look at other contributors and team members who often don 't have the power to buy but do have the ability to de-rail the deal. Identifying these contributors, their value sets, and creating a plan to get them on-side or dissolve their opposition will increase our chances of landing the deal. Ignoring or denying that these influencers exist, can often result in our financial peril.

Some questions we can ask are:

What stage of business growth is my client in? How will this affect the decision making process and power base?

Is this organization Progressive? Liberal? Or Conservative ? How will this affect the way I present my product or service?

At what stage of relationship development am I at with each key influencer, and how am I going to make this even better?

What state is the local economy and industry and how does this affect their buying motivators?

Has my presentation and proposals been effectively adapted to address these questions?

They key to this process is to keep track of each person in this network of contributors and decision makers. This sales process is often long and complex, key account sales people who are highly aware of their clients business activities, key players, and even slight changes in corporate policy, are often the ones who get the deal. A large corporation of 50,000 people such as a bank is literally like a city in it's political complexity, to succeed, a solid plan and relationship strategy is paramount.

Shane Gibson
Author of "Closing Bigger - The Field Guide to Closing Bigger Deals"
President
Knowledge Brokers International Systems Ltd.
Corporate site: http://www.kbitraining.com
Blog: http://www.closingbigger.net

Article Source: http://www.ArticleBlast.com


You are welcome to publish this article free of charge on your website, newsletter, or e-zine, provided:

Site Menu
Home
Create An Account
FAQ's
Contact Us
ArticleBlast Site News
Article Categories
Advertising & Marketing
Animals & Pets
Arts & Entertainment
Auto & Trucks
Babies & Parenting
Business & Management
Computers & Internet
E-Com & Online Biz
Food & Drink
Health & Exercise
Home & Family
Home Improvement
Kids & Teens
Laws & Legal
Men
Money & Finance
News & Society
Real Estate
Reviews
School & Education
Self Improvement
Sports & Recreation
Travel & Leisure
Web Development
Website Promotion
Women
Writing
Login
Username

Password

Remember me
Forgotten your password?


Site Sponsors:

USFranchiseNews.com - Franchise News, Press Releases, Franchise Opportunities Divine Write - Advertising Copywriter, Website Copywriter, SEO Copywriter Become An ArticleBlast Site Sponsor
Sunday, October 12th 2008